Retail - Careers at Apple
Learn about the roles, benefits, and career growth you can experience.
Explore some of our roles to see which match your interests.
Discover customers’ needs, then follow up with the right solutions. You guide and advise the customer, and help set up their new products.
Find available Specialist roles Connect business professionals and entrepreneurs with the products they need to help them build success.
Find available Business Expert roles Help new owners get started and help current owners troubleshoot their mobile devices.
Find available Technical Specialist roles Use your own creative talents to inspire customers. You’ll help them bring their interests and imagination to life with Apple products and services.
Find available Creative roles Lead teams, provide supportive feedback, and ensure both your team members and your customers have a valued experience.
Find available Manager roles Provide insightful advice and friendly, hands-on technical support. You also spend time behind the scenes, solving problems and repairing products.
Find available Genius roles
Sales
Introduce people to the Apple products that help them do what they love in new ways.
Explore Sales roles
Support
Use your creativity or technical skills to help others bring their interests to life.
Explore Support roles
Leadership
Develop and inspire diverse teams that deliver amazing customer experiences.
Explore Leadership roles Introduce people to the Apple products that help them do what they love in new ways.
Explore Sales roles Use your creativity or technical skills to help others bring their interests to life.
Explore Support roles Develop and inspire diverse teams that deliver amazing customer experiences.
Explore Leadership roles
Introduce people to the Apple products that help them do what they love in new ways.
Up front or behind the scenes, wherever you work in the Apple Store, you’ll have the chance to make a big difference — for your customers, your team, and yourself. You may even work with local business communities, connecting entrepreneurs and professionals with the tools they need to build success. Roles include Specialist, Expert, Pro, Operations Expert, Business Expert, and Business Pro.
Find available Sales roles Who you areYou’re energized by interactions with other people and you thrive in a collaborative, team-centric environment.
What you’ll doDiscover customers’ needs, then follow up with the right solutions. You guide and advise the customer, and help set up their new products.
Find available Specialist roles You’re energized by interactions with other people and you thrive in a collaborative, team-centric environment.
What you’ll do Discover customers’ needs, then follow up with the right solutions. You guide and advise the customer, and help set up their new products.
Find available Specialist roles Who you areYou’re skilled at nurturing and evolving relationships, and passionate about Apple products and services. You keep your finger on the pulse of innovation in business technology.
What you’ll doConnect business professionals and entrepreneurs with the products they need to help them build success.
Find available Business Expert roles You’re skilled at nurturing and evolving relationships, and passionate about Apple products and services. You keep your finger on the pulse of innovation in business technology.
What you’ll do Connect business professionals and entrepreneurs with the products they need to help them build success.
Find available Business Expert roles
Use your creativity or technical skills to help others bring their interests to life.
Bring your people skills and we’ll help you with the technical skills. Some roles focus on repairs and technical issues, so if you have a talent for hands-on problem solving, you’ll address customers’ needs by reconnecting them with the Apple experience they love. In other roles, you’ll help customers bring their projects to life: You might troubleshoot with one person, show another how to retouch their photos, or even teach a child to code. Roles include Technical Specialist, Genius, Creative, and Creative Pro.
Find available Support roles Who you areYou’re a natural problem solver with a passion for technology and a knack for connecting with others. Adaptable and quick-thinking, you’re able to explain complex information in terms that anyone can understand.
What you’ll doHelp new owners get started and help current owners troubleshoot their mobile devices.
Find available Technical Specialist roles You’re a natural problem solver with a passion for technology and a knack for connecting with others. Adaptable and quick-thinking, you’re able to explain complex information in terms that anyone can understand.
What you’ll do Help new owners get started and help current owners troubleshoot their mobile devices.
Find available Technical Specialist roles Who you areYou thrive in a fast-paced environment, but always make time for meaningful connections. You’re knowledgable about Apple products, and you have an aptitude for helping others.
What you’ll doProvide insightful advice and friendly, hands-on technical support. You also spend time behind the scenes, solving problems and repairing products.
Find available Genius roles You thrive in a fast-paced environment, but always make time for meaningful connections. You’re knowledgable about Apple products, and you have an aptitude for helping others.
What you’ll do Provide insightful advice and friendly, hands-on technical support. You also spend time behind the scenes, solving problems and repairing products.
Find available Genius roles Who you areYou’re a natural teacher, who loves to instruct and inspire others in a hands-on environment. Sharing what you love directly with others is how you connect with the world.
What you’ll doUse your own creative talents to inspire customers. You’ll help them bring their interests and imagination to life with Apple products and services.
Find available Creative roles You’re a natural teacher, who loves to instruct and inspire others in a hands-on environment. Sharing what you love directly with others is how you connect with the world.
What you’ll do Use your own creative talents to inspire customers. You’ll help them bring their interests and imagination to life with Apple products and services.
Find available Creative roles
Develop and inspire diverse teams that deliver amazing customer experiences.
You’ll lead through inspiration, using our culture of open, honest feedback to help each team member grow and deliver exceptional customer experiences. You’ll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome. Roles include Manager, Senior Manager, Store Leader, and Market Leader.
Find available Leadership roles Who you areYou are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization.
What you’ll doLead teams, provide supportive feedback, and ensure both your team members and your customers have a valued experience.
Find available Manager roles You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization.
What you’ll do Lead teams, provide supportive feedback, and ensure both your team members and your customers have a valued experience.
Find available Manager roles Who you areYou’re a communicator first and foremost. You’re also a quick, decisive thinker who enjoys solving complex problems.
What you’ll doHelp drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision-making.
Find available Senior Manager roles You’re a communicator first and foremost. You’re also a quick, decisive thinker who enjoys solving complex problems.
What you’ll do Help drive your store’s vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision-making.
Find available Senior Manager roles Carissa, Senior Manager
From day one, my managers supported my ambition to grow into the leader I am today. Tom, Creative Pro
It feels good here, because I’m always growing. And helping others do the same. Serene, Technical Specialist
This gives me the chance to focus on my degree and build a career at the same time. Many locations have immediate openings for these positions.
Find available Specialist roles Find available Manager roles As a busy new mother, Arlinda had very specific job criteria in mind. “I was looking for stable, part-time work as I learned to balance life and parenthood. I came in with no tech experience and I’m doing great, thanks to the training and my team.”
Find available part-time roles Resources that matter. Because you do.
We know that everyone’s life experiences are different. That’s why we offer a wide range of benefits for all our full-time — and part-time — team members.
We offer flexible medical plans and a variety of physical and mental health resources so you can feel good in body and mind.
Taking time for yourself or your family shouldn’t be a challenge. All our team members get paid sick days, vacation days, and parental leave.
To make your professional growth even more valuable, we can help with tuition expenses for courses that support your career development at Apple.
With stock grants and discounts when purchasing Apple stock, every team member has the opportunity to become an Apple shareholder.
All Apple Retail employees, including seasonal hires, receive discounts on Apple products and deals on third-party accessories and services.
Giving back is an important part of the Apple community. We’ll match your donations and contribute US$25 for every hour you volunteer.
Find community within your community.
A career with Apple may be closer than you think.
802 S Broadway Los Angeles, CA 90014 19501 Biscayne Boulevard Aventura, FL 33180 123 Flatbush Avenue Brooklyn, NY 11217 - Australia,
- Austria,
- Belgium,
- Brazil,
- Canada,
- China mainland,
- France,
- Germany,
- Hong Kong,
- India,
- Italy,
- Japan,
- Macao,
- Mexico,
- Netherlands,
- Singapore,
- South Korea,
- Spain,
- Sweden,
- Switzerland,
- Taiwan,
- Thailand,
- Turkey,
- United Arab Emirates,
- United Kingdom,
- United States
We offer the support you’ll need to thrive in whichever path you choose here.
If you love to learn and grow, there’s no limit to the possibilities you’ll find in Apple Retail.
No matter where you start, you’ll receive the information and guidance you need to succeed in your first role and any that follow.
Whether it’s coaching or customized development plans, you’ll be supported by your team and leadership as you explore your potential.
Where personal and professional values meet.
Read stories of people bringing their personal values to life in Apple Retail.
Get your start here.
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